Refund policy
Last updated: September 2, 2026
This policy applies to digital ebooks purchased through our website.
1. Merchant identification
QUANTY LAB LLC
Business identification: 42-4406553
8206 LOUISIANA BLVD NE STE A NUM 9543, ALBUQUERQUE, NM, 87113, United States
Email: support@quantylab-llc.com
Phone: +1 4724750252
2. Digital products
Our products are downloadable digital ebooks. No physical goods are shipped.
3. Digital purchases
Because a digital product can be retained after access or download begins, purchases are generally final once delivery has started, except where applicable law requires otherwise.
4. Exceptions
We will review a replacement or refund request if a verified technical fault on our side prevents access, the wrong product was delivered, or the same order was charged more than once. Contact us within 7 days of purchase.
5. How to request a review
Email support@quantylab-llc.com with your full name, purchasing email, order number, and a clear description of the issue. We aim to review requests within five business days.
6. Approved refunds
Approved refunds are returned to the original payment method. Processing time depends on the bank or payment provider.
7. Payment disputes
If something is wrong with an order, please contact us first so we can try to resolve it promptly.
8. Consumer rights
Nothing in this policy limits rights that cannot legally be excluded in your country or state.
9. Changes
We may update this policy. Changes apply when published.
10. Contact
Email: support@quantylab-llc.com
Phone: +1 4724750252
Address: 8206 LOUISIANA BLVD NE STE A NUM 9543, ALBUQUERQUE, NM, 87113, United States
